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Frequently Asked Questions

  • Can I subscribe to your newsletter for updates and special offers?
    Absolutely! Stay updated with the latest trends, offers, and exclusive promotions by subscribing to our newsletter on our website. If you have any more questions or need further assistance, please don't hesitate to reach out to us. We're here to make your gifting experience memorable and convenient.
  • What is Boon?
    Boon Gift Curators is a specialised service dedicated to crafting unique and personalised gifting experiences. We offer a wide range of curated gifts and products, including our popular Ready-to-Go Boxes, to make gifting and self-indulgence effortless and stylish.
  • How do I place an order with Boon?
    Ordering with Boon is simple! Browse our selection of curated gifts and products on our website, select the items you desire, and proceed to checkout. If you have specific customization requests, contact us directly via Instagram at @boongiftcurators and/or Whatsapp at +233545297221 for assistance.
  • Can I personalise the Boxes or request customisations?
    Absolutely! We love personalisation! You also chose to Make Your Own Box. We are happy to discuss your customisation needs, and work with you to create a gift or box that's uniquely tailored to your preferences.
  • Can I include a personalised message with my gift order?
    Yes! All our boxes come with a personalised card! When placing your order, there will be the option to include a personalized message or note. We will ensure it's included with your gift.
  • What's the typical delivery time for orders?
    Delivery times may vary depending on your location. Typically, orders are processed and shipped within 1-5 business days. You can check the estimated delivery times during the checkout process.
  • What is your return and refund policy?
    Our Return and Refund Policy ensures that you can return unused and unopened items within 5 days of purchase. For details, please refer to our policy statement on our website and under your product at the time of order.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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